Privacy Policy

Please read our privacy policy carefully before using Matria.

Privacy Policy

Last updated: July 20, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Application refers to Matria, the software program provided by the Company.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Matria.
  • Country refers to: Bangladesh
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Application.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company.
  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Date of birth and age verification
  • Gender and sexual orientation
  • Religious beliefs and practices
  • Educational background and profession
  • Photos and profile information
  • Relationship preferences and lifestyle information
  • Family information and marriage intentions
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

  • Google
  • Facebook
  • Instagram
  • Apple ID

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

  • Information regarding your location (for distance-based matching)
  • Information from your Device's phone book (contacts list) for finding mutual connections
  • Pictures and other information from your Device's camera and photo library
  • Microphone access for voice messages and video calls
  • Camera access for photo verification and video calls
  • Push notification preferences

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service and facilitate matchmaking.
  • To manage Your Account: to manage Your registration as a user of the Service and provide personalized matchmaking services.
  • For matchmaking purposes: to suggest compatible profiles based on your preferences, location, and other criteria.
  • For safety and security: to verify user identity, prevent fraud, and ensure user safety through background checks and profile verification.
  • To contact You: To contact You by email, telephone calls, SMS, or push notifications regarding matches, messages, and service updates.
  • To provide customer support: To respond to your inquiries and provide assistance with the Service.
  • For analytics and improvement: To analyze user behavior and improve our matching algorithms and Service features.
  • For marketing purposes: To send you promotional content and special offers, with your consent.

We may share Your personal information in the following situations:

  • With other users: Your profile information, photos, and preferences are shared with other users for matchmaking purposes.
  • With Service Providers: We may share Your personal information with Service Providers for analytics, payment processing, customer support, and security services.
  • For safety purposes: We may share information with law enforcement or other authorities if required for user safety or legal compliance.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

After account deletion, we may retain certain information for safety, security, and legal compliance purposes for up to 12 months, unless a longer retention period is required by law.

Transfer of Your Personal Data

Your information, including Personal Data, may be transferred to and processed in countries outside of Your jurisdiction. We ensure appropriate safeguards are in place to protect Your data in accordance with this Privacy Policy and applicable data protection laws.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. Our Service provides the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time through your account settings or by contacting us at [email protected]

Security of Your Personal Data

The security of Your Personal Data is important to Us. We implement industry-standard security measures including encryption, secure data transmission, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure.

Age Restrictions and Children's Privacy

Our Service is intended for users aged 18 and older. We do not knowingly collect personally identifiable information from anyone under the age of 18. All users must verify their age during registration.

If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us immediately. If We become aware that We have collected Personal Data from anyone under the age of 18, We take immediate steps to remove that information from Our servers.

Special Categories of Personal Data

Given the nature of our matrimonial service, we may process special categories of personal data including religious beliefs, ethnic origin, and lifestyle preferences. This processing is based on your explicit consent and is necessary for the provision of our matchmaking services.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (right to be forgotten)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can manage cookie preferences through your device settings.

Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

International Data Transfers

We may transfer your data internationally to provide our services. When we do so, we ensure appropriate safeguards are in place, including standard contractual clauses approved by regulatory authorities.

Data Breach Notification

In the event of a data breach that may affect your personal data, we will notify you and relevant authorities as required by applicable law, typically within 72 hours of becoming aware of the breach.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We will notify you via email and/or a prominent notice on Our Service prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, You can contact us:

  • By email: [email protected]
  • Through our in-app support system
  • By mail: [Company Address] (if applicable)

This Privacy Policy is designed to comply with Google Play Store requirements for social and dating applications, including GDPR, CCPA, and other applicable privacy regulations.